As Director of Innovation at Independence Blue Cross, Michelle uses Design Thinking to help internal and external customers creatively solve challenging business issues. She is also an Assistant Professor at Temple University, where she teaches creativity and innovation in the Fox School of Business, and is the Associate Director of the Flinders project, leading an initiative to develop the innovation curriculum at Flinders University in South Australia. She loves helping people realize their creative potential and develop new ideas. She has her bachelor’s degree in Liberal Arts and her master’s in Writing Studies from St. Joseph’s University, and will begin her Ph.D. in Creativity & Innovation this summer at University of the Arts.
When she’s not drawing flip charts and ideating, Michelle spends her time in South Philadelphia with her husband and three amazing boys, who do their best to exhaust her tireless energy.